Terms and Conditions

1. Introduction

Welcome to Master Football Academy! We offer football training sessions, courses and have an online shop where you can buy football equipment and apparel. You can pay for all our offerings through our website and the following terms and conditions govern your use of our online services and the purchase of our services and shop items.

2. Definitions

a. “We,” “Us,” “Our” refers to Master Football Academy UK Ltd – Taiwan Branch.

b. “Customer,” “You,” “User” refers to the individual accessing our site.

3. Acceptance of Terms

By using our website and by registering for any of our courses or sessions, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services or website.

4. Use of the Website

a. You must be at least 18 years of age to purchase items from our website. By using this site, you declare that you meet these age requirements.

b. You agree to use our website only for lawful purposes and in a way that does not infringe the rights of or restrict the use of this site by any third party.

5. Payments and Fees for Courses

a. All prices for sessions listed on our website are in New Taiwan Dollars (NTD), inclusive of all applicable taxes.

b. Full payment must be received prior to the start of any session

c. Payment can be made through online bank transfer, credit card, or cash.

d. Refunds are available only under the conditions stated in the Refund Policy section below.

6. Refund Policy for Courses

a. Course fees are refundable to 90% up until 24 hours prior to the start of the course commencement.

b. After commencement but prior to the completion of one third of the course then 50% of course fees shall be refunded.

c. No refund shall be granted after the completion of one third of the course.

d. Mandatory school events against a copy of school issued documentation (excluding: class trip etc). A minimum notification of 24 hours prior to class is required.

e. There are no refunds for ‘missed’ classes during the course.

f. For injuries and illness a full refund will be granted against a copy of the medical certificate which must be submitted within seven (7) days of the class missed.

Note: All refund requests must be made in writing, including course title and location together with bank details to send the refund to. The date of receiving the written request shall act as the notification date (the basis for refund calculation).

7. Orders and Payment for Shop Items

a. All orders are subject to acceptance and availability. Items in your shopping cart are not reserved and may be purchased by other customers until payment is made.

b. We accept major credit cards, digital payments, and other methods as indicated on our website at the time of payment.

8. Pricing and Availability for Shop Items

a. Prices are subject to change without notice. Prices listed on the website are inclusive of taxes unless specified otherwise.

b. We aim to ensure that pricing details are accurate but acknowledge that errors may occur. If we discover an error in the price of any goods, we will inform you as soon as possible and give you the option to reconfirm or cancel your order.

9. Delivery for Shop Items

a. We deliver across Taiwan. Delivery times are estimates and not guaranteed. We are not liable for delays in delivery caused by third-party postal or courier services.

b. Shipping costs are additional charges, clearly described when placing an order.

10. Returns and Refunds for Shop Items

a. We comply with consumer protection laws in Taiwan. Customers may return faulty goods within 7 days for a full refund or exchange.

b. Items must be returned in their original condition, unworn, and with all tags attached. Return shipping charges are the responsibility of the customer unless the item is faulty.

11. Privacy Policy

Your privacy is important to us. Please read our Privacy Policy below to understand how we collect, use, and share information about you.

12. Intellectual Property Rights

a. All content included on this website, such as text, graphics, logos, images, and software, is the property of MFA or its content suppliers.

b. You may not extract or use any part of the website without express written permission from us.

13. Limitation of Liability

a. We do not guarantee that the website will be uninterrupted or error-free. We will not be liable for any loss or damage arising from the use of this website.

b. Our liability for losses you suffer as a result of us breaching this agreement is strictly limited to the purchase price of the service or product you purchased.

14. Changes to Terms

We reserve the right to amend these terms and conditions at any time. Any changes will be posted on the website and deemed to be accepted by continued use of the site.

15. Governing Law

These terms and conditions are governed by the laws of Republic of China (ROC). Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts of Taiwan.

16. Amendments

We may update these Terms and Conditions from time to time. The latest version will always be posted on our website.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@mfa.com.tw.

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